BRAND, MARKETING & CREATIVE SERVICES FOR
Hospitality

At Social Tap, we love partnering with venues looking to create or transform into a thriving, memorable destination. Our passion for creativity and strategic thinking allows us to work closely with restaurants, bars, and event spaces to elevate their brand presence and enhance the guest experience across key touchpoints. From initial brand development through to enhancing all customer touchpoints, we can help your venue stand out in a competitive landscape.

Our Approach How We help Get In Touch
Aromas Social 45

Our
Approach

The hospitality industry thrives on providing exceptional experiences and unforgettable moments. We understand the unique challenges and opportunities within this sector, and our approach is designed to address these with empathy and insight. By focusing on both the operational and emotional aspects of hospitality, we help you attract new customers and keep loyal guests coming back.

Social Tap Marketing Agency (253)

Tap into Hospitality – Your Venue Experience Blueprint

Our framework, designed specifically for the hospitality industry, helps you optimise each step of your customer journey. This blueprint empowers venue owners and managers to ensure a seamless, memorable experience for every guest, enhancing satisfaction and loyalty while maintaining brand consistency. Our tailored approach elevates the quality of service and drives repeat business and positive word-of-mouth. With Tap into Hospitality, you’ll have the tools to create an exceptional, consistent guest experience that sets your venue apart from the competition. Let Social Tap help you tap into the full potential of your hospitality business.

We offer a comprehensive range of marketing services to manage all aspects of a business’s marketing and advertising strategy. This holistic approach provides several advantages:

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Hospitality Venue Essentials Package 

A comprehensive package designed to elevate your venue’s brand and streamline your marketing efforts. This all-inclusive solution covers everything from brand development or refresh to the design of essential collateral, such as signage, menus, and business cards. We also offer website design and development, ensuring your online presence is as captivating as your physical venue. Our specialist team will craft a robust social media strategy and provide in-depth training for your in-house team, empowering them to manage ongoing marketing and design tasks efficiently. With easy-to-use templates and continued support from our specialists for critical tasks, you can maintain brand consistency and reduce costs. We equip your team with the tools and knowledge needed to take ownership of your venue’s brand, ensuring it remains authentic and aligned with your vision while driving growth and customer engagement.

Big Thinking
Unforgettable
Connections.

Get in Touch

How We 
Help

Brand Strategy & Identity

We create compelling brand strategies and identities that resonate with your audience, ensuring your venue stands out and remains memorable.

Customer Experience

Enhancing every touchpoint of the guest journey, we focus on helping you deliver exceptional experiences that drive loyalty and repeat visits.

Website Design & Development

Our websites are designed to be visually appealing, user-friendly, and optimised for search engines. We ensure seamless integration with booking platforms and provide an easy back end management solution for your team.

Social Media

We develop robust social media strategies that engage your audience, enhance your online presence, and drive customer interaction and loyalty.

Content & Storytelling

We develop engaging content that enhances multiple stages of the guest journey. By telling your venue’s unique story effectively across all channels, we create strong emotional connections that drive guest engagement and loyalty.

PR & Partnerships

PR strategies and partnerships amplify your brand’s reach and reputation, creating valuable connections within the industry.

Advertising

Targeted advertising campaigns that maximise your visibility and attract your ideal audience, driving growth and engagement.

Design & Production

From signage and menus to marketing collateral, our design and production services ensure your brand is consistently represented across all materials.

Big Thinking.
Unforgettable
Connections.

Get in Touch

Is Social Tap
the right partner
for you?

We believe in cultivating true partnerships that resonate with the ethos and aspirations of your hospitality venue. To understand if we are the right fit for each other, consider the following aspects.

Discover
how Social Tap’s tailored marketing services can transform your brand and drive lasting success.

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Your Industry Focus

Our expertise shines brightest in the hospitality sector. Venues such as restaurants, bars, and event spaces benefit from our deep understanding and extensive experience, making our services especially aligned with your unique needs.

Foundations and Building Blocks 

If you are a venue looking to establish strong foundations and internal capabilities, we provide the essential building blocks. We help you build and manage your brand internally, while offering support for specialist tasks and during periods of staff turnover. Our approach ensures your venue remains consistent and resilient, no matter the challenges.

Dedication to Sustainable Growth

We value partners committed to sustainable, long-term growth. Our strategies are designed not just for immediate impact but for enduring success, aligning with businesses that seek substantial, progressive development.

Value in Long-Term Partnerships

At Social Tap, we value the depth and significance of long-term partnerships. We thrive with venues that appreciate the benefits of a collaborative relationship, working together to achieve sustained success. Our approach goes beyond transactional interactions, focusing on creating meaningful, impactful strategies that foster growth and loyalty over time. We are dedicated to being your trusted partner, committed to supporting your venue’s journey and ensuring lasting positive outcomes.

Discover
how Social Tap’s tailored marketing retainers can transform your brand and drive lasting success.

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Case
Studies

Bottarga Restaurant

It was a privilege collaborating with owners, Frank and Karen, to help them bring their brand vision to life. Our team loved creating the brand identity and restaurant collateral, and we also had the pleasure of crafting their stunning new website design. The end result truly encompasses the essence of chic Italian Mediterranean dining, a concept that holds a special place in our hearts (and tummies!).

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Fitchies

Our team at Social Tap was responsible for creating the brand and brand strategy, conducting consumer insights, providing creative direction, managing photoshoots, setting up and activating social media, and designing the website design.

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Noosa Surf Club

No visit to Noosa is complete without a trip to the ‘Surfy’. Enjoy lunch or dinner while overlooking Noosa’s world famous Laguna Bay, or simply have an ice cold beer and take in the view. Noosa Surf Club is, the best seat on the beach.

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Aromas Noosa

Defining what makes Aromas Noosa special to so many people was a daunting task for our restaurant marketing team, but through the use of industry research, hundreds of customer testimonials, and stakeholder interviews The Heart of Hastings Street was born.

The rebrand of Aromas Noosa was more than just a new logo, it was an exercise in bringing to life the feeling of being at this one-of-a-kind venue. The artwork for the Heart of Hastings concept required an artist who was quintessentially Noosa. Our search unearthed Noosa illustrator Cass Deller; someone who not only understood the ethos of Aromas but also brought a new depth of life to the Heart of Hasting Street visuals.

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Hospitality Website
Design

Website Design

Hospitality Website
Design

Website Design

Ready
to build your brand?

Contact us today to build meaningful connections and impactful campaigns.

Get in Touch

In their
Words

Our work speaks through the experiences of those we’ve partnered with. Here’s what some of our Hospitality clients have to say:

“

Social Tap were a dream to work with! The process was smooth and the team were quick to respond to any changes that we had. We took our time getting all of the content together for the website and didn’t feel pressured to speed up the process.  

Alyssa – Noosa RSL

“

It was almost too easy, it really was. From project initiation, to communication during and support after delivery, things went smoothly and were delivered on time as promised and without hassle. Was exactly the way you want to collaborate 

Mark – Pullman Hotels

“

Everything seemed to happen seamlessly and in a timely manner. Very happy with the look of the site, training provided and communication.  

Holly – Geebung RSL
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Let's
Chat

1800 300 052
[email protected]